There are absolutely NO refunds.
Your credit or debit card will show a purchase made from BOOTS ON THE GROUND / BOTG / BOTG-NGO. Please check your email for your tickets (they can also be found in your account) once you’ve completed your purchase. Check the FAQs if they do not arrive.
PLEASE whitelist “confirmation AT islandraffle.com” so your Tickets do not get trapped by spam filters.